Cash Refusal Inquiry
I would like to understand whether it is lawful for a business to deny service if I can only pay with cash and not with a card. From what I gather, Australian currency is legally recognized for purchasing goods. Additionally, who should I reach out to if a business refuses to accept cash?
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In Australia, businesses generally have the right to set their own payment policies, including the acceptance of cash or card payments. While Australian currency is a legal tender, this doesn’t mean that businesses are obligated to accept it for all transactions, as long as they clearly communicate their payment policies to customers.
If a business refuses cash as a form of payment, it’s important that they inform customers beforehand, typically with signage. If you feel that a business is not complying with consumer laws or if you have concerns about unfair treatment, you can contact your local consumer affairs agency or the Australian Competition and Consumer Commission (ACCC) for guidance on your rights and potential actions you can take.