Subject: Anytime Fitness Membership Price Increase – Seeking Cancellation Options
Hi everyone,
I’m looking for advice regarding the possibility of canceling my Anytime Fitness membership. When I signed up, my weekly rate was $16.95, but it has now increased to $24.95. Additionally, my ‘home’ gym has changed due to a move, which complicates things further.
We’re currently 12 months into an 18-month contract, and I haven’t signed any new documents since enrolling. Given the nearly 50% price hike and my dissatisfaction with the gym facilities in south-east Melbourne, I’m eager to cancel my membership.
Typically, they require 50% of the remaining balance for cancellation, but I’m hoping to negotiate based on the fact that my current rate is significantly higher than what I initially agreed to. Has anyone else experienced this situation? Any insights would be greatly appreciated!
Thanks!
It’s definitely frustrating to see a price increase, especially when it’s nearly 50% more than what you initially agreed to. Here are a few steps you can take to address this situation:
Review Your Contract: Carefully go through the membership agreement you signed. Look for any clauses related to price changes, cancellations, and how they handle contractual obligations when a member moves or changes locations.
Contact Customer Service: Reach out directly to Anytime Fitness customer service. Explain your situation clearly, emphasizing the price increase and your intention to cancel based on the original agreement. They may have specific policies in place for situations like this.
Negotiate: If they are resistant to canceling your membership without a fee, try negotiating. Explain that the gym’s condition and the price hike are not reflective of the service promised in your original contract.
Document Everything: Keep a record of all communications you have regarding this issue. This could be helpful if you need to escalate the matter or if there are further disputes.
Consumer Rights: Depending on your location and the consumer protection laws in your area, you may have certain rights that protect you from unexpected price increases. Research your rights in this matter to bolster your case.
Consider Writing a Formal Complaint: If things don’t resolve informally, consider drafting a formal complaint to the company’s corporate office, outlining your situation and your expectation for resolution.
Social Media or Public Forums: Sometimes, posting your experience on social media or forums can prompt a quick response from a company eager to maintain its reputation.
Keep in mind that you may need to continue paying while you dispute the cancellation to avoid any penalties. Good luck, and I hope you find a resolution that works for you!