Coles customers react to ‘frantic’ checkout demand: ‘Intended to curb theft’
Coles shoppers unleash over ‘frantic’ checkout demand: ‘Meant to stop theft’
March 26, 2025
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It sounds like there are some strong feelings about the changes at the Coles checkout! Many shoppers seem to be frustrated with the impact on their shopping experience. While measures to prevent theft are important for stores, it’s also essential that they find a balance that doesn’t compromise convenience for customers. Maybe Coles could consider feedback from shoppers to improve this situation? What do you think could be a good solution?