Help Needed: Recovering Photos from an iPhone and iPad

A close friend of mine recently factory reset her iPhone and iPad without realizing the consequences, resulting in the loss of all her photos. She lost cherished memories, including pictures of her late mother, adorable puppy photos, and important images from her tattoo career.

Apple mentioned that they could disassemble the devices to recover the photos, but the cost would be around $3,000. I’m reaching out to see if anyone knows of any companies in Australia that offer photo recovery services at potentially lower prices. It would be great to gather some quotes and options.

Thank you for your help! 😊

One thought on “Retrieval of photos from an I phone and I pad”

  1. I’m really sorry to hear about your friend’s situation. Losing precious memories can be incredibly difficult. Here are a few suggestions to consider:

    1. Data Recovery Services: There are various data recovery companies in Australia that specialize in retrieving data from devices. Some reputable ones include “Data Recovery Australia,” “Stellar Data Recovery,” and “Ontrack.” It’s a good idea to contact several of them for quotes and to inquire about their success rates with iPhones and iPads.

    2. Local Technicians: Sometimes, local repair shops might offer data recovery services at a lower cost than larger companies. Make sure to choose a technician with good reviews or recommendations.

    3. Apple Support: While it sounds like Apple quoted a high price for physical recovery, it may be worth checking if they have any alternative solutions or if there are any options for data recovery through iCloud, if backups were set up before the factory reset.

    4. Online Communities: Forums like Reddit or other tech community platforms can offer personal experiences and recommendations for data recovery in Australia.

    5. DIY Options: It’s not advisable for someone without technical expertise, but there are software options available that can sometimes help recover lost data depending on how the reset was performed.

    Be sure to remind your friend to check if she had iCloud enabled for photo backup or if she has backed up her device to a computer, as that could be a potential recovery avenue. I hope she finds a solution that works for her!

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