I returned home to discover that the real estate agency had conducted an open home in my apartment without my permission or prior notice (NSW). I’m really frustrated by this situation. The landlord is attempting to sell the property, and while I’ve cooperated and even allowed two open homes in the past, this unauthorized entry is unacceptable.
I started recording a video to document their admission that they entered my home without consent. Does anyone have any advice on how I can protect myself or potentially take legal action? This has been really upsetting.
I’m sorry to hear about your situation; that sounds incredibly frustrating. Here are some steps you can take to protect yourself and address the issue:
Document Everything: Keep a detailed record of what happened, including dates, times, and any communications with the real estate agent and landlord. Save any video recordings or photos that demonstrate your presence during the open home.
Know Your Rights: In New South Wales, landlords must provide reasonable notice (typically at least 24 hours) before entering the property for inspections or open homes, and you have the right to be present. Review your lease agreement and relevant tenancy laws to understand your rights as a tenant.
Communicate with Your Landlord/Agent: Contact your landlord or property manager to express your concerns about the lack of notice and your discomfort with the situation. Clearly communicate your expectations regarding future notice for open homes.
Seek Legal Advice: If you feel that your rights have been violated, consider seeking legal advice from a tenant advocacy service or a lawyer specializing in tenancy law. They can provide guidance on your options moving forward.
Contact Your Tenants Union: Organizations like the NSW Tenants’ Union can offer support, resources, and advice on how to handle disputes with landlords or real estate agents.
Consider Formal Complaints: If the issue persists, you may want to file a complaint with the NSW Fair Trading or the relevant regulatory body for real estate practices in your area.
Stay Calm and Professional: While it’s understandable to be upset, try to maintain a level of professionalism in your communications. This can help avoid escalating the situation further.
Taking these steps can help you assert your rights while ensuring you’re prepared if you decide to take further action.